Job Description

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!

The Role:

Sinch is seeking a highly motivated and experienced Enterprise Email Seller to join our Growth Team in North America. Focused on expanding existing relationships within named accounts, this role is crucial for driving revenue growth by selling Sinch's email solutions to strategic enterprise clients. You will be responsible for identifying and capitalizing on upsell and cross-sell opportunities, building even stronger partnerships with key decision-makers, and ensuring maximum client retention and satisfaction. This role requires a disciplined approach to sales, utilizing a proven sales methodology such as MEDDPICC to ensure consistent, predictable results.

Responsibilities:

• Named Account Expansion: Develop and execute strategic account plans to expand Sinch's email footprint within assigned named accounts, leveraging a structured sales methodology.
• Upsell & Cross-sell Opportunities: Identify and qualify upsell and cross-sell opportunities within existing client relationships, proactively recommending solutions that address their evolving business needs.
• Needs Analysis & Solution Development (Account-Specific): Conduct in-depth needs analysis to understand the specific business objectives of each named account and develop customized email marketing solutions that align with their strategic goals.
• Sales Presentations & Demonstrations (Tailored): Deliver highly tailored sales presentations and product demonstrations that showcase the value of Sinch's email platform within the context of the client's existing Sinch solutions.
• Proposal Development & Negotiation: Develop and present compelling proposals, negotiate pricing and terms, and close expansion deals within established guidelines, rigorously applying the chosen sales methodology.
• Relationship Management (Strategic): Build and maintain deep, strategic relationships with key decision-makers within named accounts, acting as a trusted advisor and partner.
• Sales Forecasting & Reporting (Account-Focused): Accurately forecast sales pipeline, track sales activities, and provide regular reports to management, focused on expansion opportunities within named accounts, with clear documentation of MEDDPICC milestones.
• Market Intelligence (Account-Specific): Stay up-to-date on industry trends, competitive landscape, and emerging technologies relevant to assigned named accounts.
• Collaboration: Collaborate effectively with internal teams, including sales engineering, marketing, and customer success, to ensure seamless client onboarding, ongoing support, and maximum client retention within named accounts.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in enterprise sales, with a focus on expanding existing accounts.
• Must have experience selling email marketing solutions or related SaaS products including email.
• Proven track record of consistently exceeding sales targets within a named account sales model.
• Strong understanding and practical application of a structured sales methodology such as MEDDPICC, Command of the Message, or similar.
• Deep understanding of email marketing principles, best practices, and industry trends.
• Exceptional communication, presentation, and negotiation skills.
• Demonstrated ability to build and maintain deep, strategic relationships with key decision-makers within complex enterprise organizations.
• Excellent organizational and time management skills.
• Self-motivated, results-oriented, and able to thrive in a fast-paced environment.
• Experience with Salesforce or other CRM platforms.

Benefits

• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.

• CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.

• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.

• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.

• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.

• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.

• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. 

The annual starting salary ranges from $115,000.00 - $125,000.00 per year. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This position is eligible for commissions in accordance with the terms of the Company’s plan. Commissions for this position are based on performance. This role will be accepting applications until October 6th, 2025 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation. 

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