BILINGUAL Open Enrollment Call Center Representative
Dallas, TX 75231| Hybrid after 2 weeks onsite training Compensation & Schedule
•$22/hr Spanish bilingual
• Monday–Friday, 8:00 AM–6:00 PM
• W2 employment
• Start date: October 13th
ROLE IMPACT
Join a Fortune 500 company delivering critical support to customers during open enrollment. This role ensures clients receive accurate and timely assistance with benefits inquiries, helping to resolve claims issues and maintain a high level of service satisfaction.
KEY RESPONSIBILITIES
• Respond to inbound calls and emails from customers regarding benefits troubleshooting
• Document detailed claim and service issues in client systems
• Collaborate with internal teams and follow up with insurance carriers to resolve customer concerns
• Participate in Zoom meetings during work hours with a professional, camera-ready presence
MINIMUM QUALIFICATIONS
MUST be Spanish Bilingual
• 2+ years of recent call center experience (benefits service center highly preferred)
• Proficiency with MS Word, Excel, and Outlook
• Excellent customer service and multitasking skills
• College degree preferred
CORE TOOLS & SYSTEMS
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Client CRM portals
PREFERRED SKILLS
• Prior experience assisting customers with healthcare or insurance benefits
• Strong problem-solving and follow-up capabilities
LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
...skills Clear written and verbal communication Capable of working a standard M-F work week (and very occasional nights/... ...on-site, employees may have the opportunity to work from home. If you are a student or recent graduate who is passionate about technology and...
...Department of Structural Biology, are seeking a highly motivated computational chemist interested in applying state-of-the-art techniques in... ...The applicant must have a strong background in computational chemistry, including molecular dynamics simulations, virtual screening,...
...CONTRACT - RN - POSTPARTUM - OB IMC (664) - 13 WEEKS - 7:00A-7:00PREQ: BLS and NRPPostpartum - OB IMC (Intermediate Care) is a level of care designed for patients who have recently given birth and require more monitoring and care than typical postpartum units but do not...
Laboratory Medical Technician (MLT) or Technologist (MT/MLS) (As Needed/PRN)Performs diagnostic procedures on various types of specimens... ...of MLT program. Successful completion of a one year internship in an approved medical laboratory technician training program...
Atlantic Tire Distributors has openings for General Warehouse Workers/Fill-in Delivery Drivers!We are seeking applicants to join our... ...vision, depth perception and ability to adjust focus.VEVRAA CONTRACTOR/SUBCONTRACTOR REQUESTING PRIORITY REFERRAL OF PROTECTED...