Location: Port Charlotte - Bayshore -22655 Bayshore RoadSuite 120Port Charlotte FL 33980
Department: GCHSWF Peds Spec - Port Char
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 4:30:00 PM
Minimum to Midpoint Pay Rate: $15.64 - $18.75 / hour
Calling all Bayshore/Port Charlotte/Babcock Ranch candidates who are excited about starting a medical office Customer Service Rep role! 🌟
We have a great opportunity at our Peds Specialist office at Port Charlotte - Bayshore - 22655 Bayshore Road Suite 120, Port Charlotte, FL 33980. 🏥
This is a high-volume multi-specialty clinic with multiple rotating providers daily. 💼👩👨
As a CSR at Peds Spec , you will support:
Check-in/out 📝
Referral coordination 📑
Calls 📞
Scheduling 📅 for various specialties including:
Developmental Pediatrics 👶
Pediatric Neurology 🧠
Pediatric Endocrinology 🩺
Pediatric Nephrology 💧
Pediatric Surgery 🏥
Pediatric Cardiology
Pediatric Infectious Disease 🦠
Pediatric Hematology Oncology 🩸
Pediatric Sleep Medicine 💤
Medical testing 🧪
Bilingual in English and Spanish preferred! 🌍💬
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Port Charlotte
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