Email/Chat Support Specialist Job at ValueAdd Research and Analytics Solutions LLP, Union County, GA

Z0JWSmtDQXV5N29ZU01KZnpDbmpycGVGSnc9PQ==
  • ValueAdd Research and Analytics Solutions LLP
  • Union County, GA

Job Description

This is a remote position.

ValueAdd Research and Analytics Solutions LLP is seeking a highly motivated Email/Chat Support Specialist to join our dynamic Customer Support team. The ideal candidate will be responsible for providing excellent customer service through email and chat channels, resolving customer inquiries, and ensuring customer satisfaction.

Responsibilities:

  • Respond to customer inquiries and issues via email and chat in a timely and professional manner
  • Provide accurate and efficient support to customers, ensuring their needs are met
  • Troubleshoot technical issues and escalate to appropriate teams when necessary
  • Maintain detailed records of customer interactions and transactions
  • Collaborate with other team members to improve overall customer support experience

Qualifications:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Experience in customer service or support role preferred
  • Knowledge of CRM systems and ticketing platforms a plus

If you are a customer-focused individual with a passion for helping others, we want to hear from you! Apply now to join our team at ValueAdd Research and Analytics Solutions LLP.


Requirements

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Experience in customer service or support role preferred
  • Knowledge of CRM systems and ticketing platforms a plus


Job Tags

Full time, Remote work,

Similar Jobs

TESOL International Association

Adjunct Assistant Professor, English for Academic Purposes Job at TESOL International Association

 ...acquire valuable critical thinking and communication skills, and by teaching them about creative human endeavors in the past and present,...  ...the flexibility to teach courses during the day, evening, or online, as well as taught using other distance learning formats. Part... 

GDIT

Program Analyst Advisor, TS/SCI with Polygraph Job at GDIT

 ...Certifications: None Experience: 8 + years of related experience US Citizenship Required: Yes Job Description: We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We... 

Amoah Dental

Dental Hygienist Job at Amoah Dental

 ...Amoah Dental in Hampton, VA is looking for a part time dental hygienist to join our energetic and growing. We are located at 3709 Kecoughtan...  ...dental care, such as scaling and polishing teeth, oral hygiene education and maintaining detailed and accurate patient records... 

Catholic Funeral & Cemetery Services

Funeral Assistant Job at Catholic Funeral & Cemetery Services

 ...HIRING IMMEDIATETLY Location : Calvary Catholic Cemetery - San Jose, CA Our Funeral Assistant provides support to the Family Service Directors (Funeral Directors) before, during, and after Funeral Services. This includes ensuring the highest standards for family... 

The Breast Cancer Research Foundation

Chief Financial and Administrative Officer Job at The Breast Cancer Research Foundation

 ...Reporting to the President and CEO, the Chief Finance and Administrative Officer (CFAO) oversees the financial and operational functions and processes that advance Breast Cancer Research Foundations (BCRF) work in furtherance of its mission. These include the finance...