Job Description

Location

This position is 100% in-office and reports to our facility on site in Syracuse, NY.

Job Summary

We are seeking vigilant and dedicated Security Guards—armed or unarmed—to join our team at the Syracuse Headquarters. In this role, you will be responsible for maintaining the safety and security of our facilities, employees, and visitors through proactive surveillance and incident prevention. Key responsibilities include monitoring assigned areas to identify and report suspicious or unusual activity, deterring unauthorized behavior such as vandalism and theft, and responding swiftly and appropriately to potential security threats or emergencies in alignment with established protocols. Ideal candidates will be well-versed in security procedures, possess strong observational skills, and maintain a calm, authoritative presence. We are looking for individuals who take pride in fostering a safe and secure environment and who contribute to a productive, problem-free workplace.

Salary Range

$26.00 to $30.00 per hour, based on experience

Hours

Various Full-Time & Part-Time Overnight hours (11:00pm-7:00am)

Responsibilities

• Ensure the facility is provided with high-quality services to protect people and property
• Maintain a security presence by patrolling both inside and outside of the facility
• Monitoring security cameras
• Detect and report safety concerns and potential risks
• Responds within minutes to reports of suspicious activity.
• Responds promptly to emergency calls for assistance.
• Escorting certain personnel to and from events

Qualifications

• High School Degree
• Able to proactively identify problems, creatively develop and execute solutions
• Excellent interpersonal skills; able to relate to and interact with others in a friendly, professional manner
• Excellent verbal communication skills
• Required Licenses & Certifications:
  • Successfully clear drug screen and background check to meet industry and security licensing requirements
  • Must possess the ability to receive a NYS Security Guard License and complete the 8-Hour pre-assignment Training
  • Must possess the ability to receive a valid New York State pistol permit
• Training & Skills:
  • 47-Hour Armed Guard Training (Armed positions only)

Working Conditions

• Moderate lifting 15-30 pounds regularly.
• Ability to lift, push, pull, or carry heavy objects. Occasional heavy lifting of >50 pounds.
• Be physically active, able to frequently sit, stand, or walk for observing patrols, for long periods, and comfortable climbing stairs and walking up inclines and uneven terrain.
• Conduct frequent and random on-foot patrols of the building and campus perimeter.
• Effectively demonstrates the ability to use proper techniques in controlling disorderly or combative visitors, personnel, or trespassers when necessary.
• Working in extreme conditions, heat\sun, cold, wet, and temperature changes while fulfilling patrol duties.

What awaits you at Rapid Response

• Annual salary increases
• Medical, Dental, Vision, and 401k
• Paid Vacation and Sick Time
• Wellness Program + Wellness DAYS OFF
• The opportunity to make an impact on communities across the country every day

About Rapid Response

Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it’s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid!

Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment.

Additional Information

Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. Rapid Response is an Equal Opportunity Employer.

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