Job Description

Title: UX Researcher

Location: Frisco, TX/ Alpharetta, GA

Complete onsite

Team and Responsibilities

UX Researcher

As a UX Researcher, you will collaborate with cross-functional teams-including UX/UI designers, product managers, developers, and program managers-to ensure user-centered design principles drive our solutions Your research will inform and shape exceptional user experiences that align with business goals and customer needs

• Education : Bachelor's degree in Experience Design (XD) or a related field (e.g. Information Science, Cognitive Science, Psychology, Marketing) Advanced degrees and certifications are a plus
• Experience: 5-8 years in UX research within industry or agency settings
• Conduct, analyze, and synthesize user research to inform design decisions
• Develop and advocate for research strategies and methodologies across projects
• Plan and execute usability studies, both online and in the field, to uncover user needs and mental models
• Provide actionable recommendations to improve user experiences
• Test business requirements using heuristic and qualitative research methods

Research & Problem-Solving

• Strong analytical and conceptual thinking skills
• Ability to translate research findings into clear insights and strategic recommendations
• Excellent verbal and written communication skills

Collaboration & Leadership

• Partner effectively with UX/UI designers, product teams, and developers to ensure research findings translate into actionable design improvements
• Lead research discussions and presentations, articulating findings and design rationale to stakeholders
• Mentor and guide junior researchers or designers when necessary

Deliverables & Execution

• Create research documentation, reports, and strategic insights
• Develop test scripts, conduct user testing, analyze results, and present findings
• Identify and recruit target users for testing sessions

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